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QUESTIONS YOU MAY HAVE
Frequently asked questions
General
How To Purchase Your Towel Wrap Skirt
Weekly Drops (One-Off Pieces)
Shop exclusive one-off handmade pieces via our website during our Weekly Drops.
Every Towel Wrap Skirt featured in our Weekly Drops is individually handmade by me in my studio, making each piece completely unique.
Custom Made (Pre-Order)
Looking for something made just for you?
DM us on Instagram to arrange a Custom Made Towel Wrap Skirt, tailored to your measurements and preferred skirt length.
Every Custom Made Towel Wrap Skirt is individually handmade in my studio with the same care and attention to detail.
How to Order
Please head over to our Instagram to browse our available fabrics. If you have a specific fabric in mind, feel free to DM us — alternatively, you can choose from a fabric “theme” such as florals, gingham, or plain cottons.
You can then select the number of letters required. Each letter is individually priced, with discounts available for longer names.
For example, if you would like to order the name RIVER, please select the 5 Letter Option when ordering.
Please also specify whether you would prefer:
A zig-zag edge
Or a scalloped edge
Each piece is custom made to order. Due to the handmade nature of our products, fabric placement may vary slightly to ensure the best use and positioning of the pattern
Towel Wrap Skirt Size Guide
Each piece features a coloured Size Dot in the top right-hand corner of the photo for easy, quick-glance sizing.
However, please make sure to read the full item description for the exact measurements of each skirt before purchasing, as every piece is handmade and completely one-of-a-kind.
Due to the custom, 1-of-1 nature of our skirts, we are unable to accept returns for incorrect sizing or change-of-mind purchases.
Unfortunately, we do not offer returns or refunds for change of mind or incorrect sizing, so please choose carefully before purchasing.
As each Towel Wrap Skirt is handmade and completely one-of-a-kind, we are unable to accept returns for sizing issues or change-of-mind purchases.
Please read all measurements carefully prior to ordering, and view our full Refund & Returns Policy here.
However, if any issues do arise, please do get in touch with us. We genuinely care about our customers and will always do our best to help where possible.
All requests will be reviewed on a case-by-case basis.
Shipping Policy
We offer Standard, Express, and International Shipping options at checkout.
We aim to ship worldwide. However, due to varying customs charges and import fees, we are currently working to better incorporate these costs into our international shipping pricing — particularly for orders to the USA.
Dispatch Times
All orders are carefully gift wrapped with love and attention, so please allow up to 10 business days for your order to be dispatched following each Drop.
Domestic Shipping
Standard and Express Shipping services may be sent via no-signature delivery methods. This means parcels may be left at your front door, letterbox, or another safe and accessible location at the delivery address.
Where possible, we may also use services such as InPost to help reduce shipping costs for our customers.
Once parcels have left our premises, The Wild Child Club is not responsible for any loss, damage, or theft during transit.
Once a parcel has been marked as delivered to your nominated address, The Wild Child Club accepts no liability for any loss, damage, or theft that may occur thereafter.
International Shipping & Customs
International orders may be subject to customs clearance procedures, which can occasionally cause delays outside of estimated delivery timeframes. Please keep this in mind when placing your order.
Customers are responsible for ensuring all delivery information is correct and complete at checkout. The Wild Child Club is not responsible for parcels lost due to incorrect or incomplete shipping addresses.
If an item is returned to us as undeliverable due to an incorrect address, it can be reissued once received back to us, however additional re-shipping fees will apply.
Order Discretion Clause
The Wild Child Club (“we”, “us”, or “our”) reserves the right to cancel or refuse any order at our sole discretion.
Should an order be cancelled, a full refund will be issued to the original payment method.
Care Instructions
Your skirt is one-of-a-kind — just like you ♡
Each piece is handmade using carefully sourced fabrics that have already lived a beautiful life, so please handle your garment with extra care and love.
Caring for Your Skirt
Wash separately by hand, or place inside a delicates/laundry bag
Gentle cold wash only — do not use hot water
Line dry in the shade only
Do not tumble dry
With the right care, your skirt will continue its story for many adventures to come.
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